As the transportation industry continues to search for ways to deliver much needed infrastructure, tolling agencies will be called upon to develop creative solutions. Maximizing bonding capacity is a critical strategy necessary to unleash the funding ability of each agency. In an effort to support the industry, SWC is proud to offer TollMaxx, a guaranteed revenue program for video transactions.
Simply stated, SWC will take images from the toll lanes and pay the authority transponder toll rate for each pursuable image within 30 to 45 days. By leveraging our expertise and existing resources, our solution will allow toll agencies to reduce collection costs, mitigate risks with the account management system and increase collection rates, resulting in a significant improvement in net revenue. This increase in net revenue will enhance the toll agency's position in the bonding industry, allowing the agency to do what it does best – Deliver much needed infrastructure to a growing region.
SWC is a financially sound and stable company with more than 40 successful years in the accounts receivable management industry. We have resources available to provide the necessary cash flow for the obligations related to the guarantee of an agency's video tolls and the daily call center operations. SWC is experienced and capable of performing all tasks associated with contact center operations, including expanding payment options and locations to enhance the consumer experience and the authority’s bottom line.
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Once identified through image processing, SWC will ensure timely invoicing within the business rules established by our business partner.
We are aware that every organization may have a specific set of enforcement remedies dictated by legislature for the pursuit of payment. Our systems are agile and customizable enough to support any client's need and comply with all regulations.
EXPANDED PAYMENT LOCATIONS
In addition to typical payment options, we have partnerships with vendors and retail locations throughout the nation that increase convenience for consumers preferring to make a payment in person.
SWC will expediently process raw image data from toll lanes through an automated optical character recognition system. Then images will be reviewed for accuracy through our manual image review and quality assurance processes.
EXPANDED PAYMENT LOCATIONS
The average accounts receivable cycle in the tolling industry is 80 days, depending on the region. With TollMaxx, toll agencies will receive payment for violations within 30 to 45 days of receipt.
REDUCED OPERATING COSTS
Toll agencies capitalize on our experienced personnel, sophisticated technology and flexible capacity to meet their needs. By outsourcing personnel and technological resources to SWC as needed, agencies reduce costs by not having to make significant, long-term investments.
The guaranteed rate of collection SWC can offer reflects a higher rate than most agencies in the country. By leading collection efforts earlier in the process, greater efficiencies are created. These efficiencies lead to cost savings that we can pass on to the agency.
The introduction of video billing brought complexity to toll system applications. Costs to develop and change systems to support business needs can be excessive. SWC eases the burden on toll agencies by taking on the responsibility for system-related costs and the delivery of the solutions.
ENHANCED CUSTOMER EXPERIENCE
As a public entity, toll agencies must maintain a positive reputation with consumers. We have a proven track record of delivering results without sacrificing the customer experience. We offer efficient and timely resolution within the business rules you provide, resulting in more satisfied consumers.
REDUCED OPERATING COSTS
DECREASED SYSTEM-RELATED CAPITAL COSTS
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If you would like to obtain additional information about SWC's TollMaxx Guaranteed Revenue Program, please contact our Business Development team at 1-800-637-7439. You may also complete the form below and we will contact you at our earliest convenience.
Across the nation, SWC delivers leading accounts receivable management and consumer service solutions. Our results-oriented first-party, pre-collect, and third-party collections services result in dramatic increases in revenue, greater efficiencies, reduced operating costs and increased customer satisfaction for our clients.
We bring proven experience in the highway toll, government, utility, telecommunications, cable, property management and education industries. Over the past 40 years, we have partnered with numerous clients in a variety of industries to maximize the management of their accounts receivable. From large Fortune 500 companies to small organizations, SWC has a proven history of Connecting to understand the client’s challenges, developing solutions that Resolve receivables concerns, and Delivering desired results. Over the past three years, SWC has managed billions of accounts, netting millions in return for our clients.